D365 CRM
The following Dynamics 365 CRM apps are built on the Microsoft Power Platform, which fulfil your employee’s unique needs. These applications oversee keeping track of the metrics and providing the tools necessary to attract and keep customers.
Dynamics 365 Customer Service
With Customer Service apps, Microsoft Dynamics 365 Customer Service enables businesses and public sector organizations to build great customer relationships by focusing on optimum customer satisfaction. It includes a plethora of features and tools that organizations can use to manage the services they provide to their customers.
Dynamics 365 Sales
MS Dynamics 365 Sales solution is used for a corporate or public sector organization’s sales function, these organisations can keep track of their accounts and contacts, nurture sales from lead to order, create sales collateral, and create marketing lists and campaigns. You can even track service cases that are associated with specific accounts or opportunities.
Dynamics 365 Field Service
Field Service solution provides on-site service to customers. The application combines workflow automation, scheduling algorithms, and mobility to assist you in preparing mobile workers for success when they are on-site with customers fixing problems.
Dynamics 365 Marketing
Dynamics 365 Marketing is a marketing automation application that assists in the conversion of prospects into business relationships. The Dynamics 365 Marketing app integrates with Dynamics 365 Sales, Dynamics 365 Customer Insights, Microsoft Teams, and other products to help you make faster and better decisions by leveraging data and artificial intelligence. Marketing can be used to create graphical email messages, share information between sales and marketing teams, and much more.
